These Terms of Supply (hereinafter referred to as the "Terms") apply to all products, equipment, and related services provided by LUDUSHA (hereinafter referred to as "we," "our," or "LUDUSHA") to purchasers (hereinafter referred to as "you" or "Purchaser"). By using this website or submitting an inquiry, you agree to be bound by these Terms.

1. Scope of Application

These Terms apply to:

• All use of this website (ludusha.com)
• All RFI (Request for Information) submissions through this website
• All purchase contracts signed after compliance review
• All delivered products, equipment, and related technical services

These Terms constitute the complete agreement between the parties regarding the supply relationship and supersede all prior or contemporaneous oral or written communications.

2. Eligibility Requirements

This website is available only to the following entities:

• Sovereign Defence Forces — Legally authorized military institutions
• Sovereign Interior/Security Agencies — Legally authorized government security agencies
• Government-Approved Prime Contractors — Defence contractors certified by the purchaser's government
• Intergovernmental Organizations — Multilateral organizations recognized under international law
• Other Government-Approved Entities — Entities authorized in writing by the purchaser's government

Individuals, non-governmental organizations, and commercial entities without government authorization do not qualify for inquiry submission.

3. Compliance Review

All inquiries are subject to our export control compliance review, including but not limited to:

• Purchaser Identity Verification — Validation of institutional registration and government authorization
• End-User Verification — Confirmation of the end-user's full name and legitimacy
• End-Use Review — Assessment of whether the end-use is legal and complies with export control requirements
• Sanctions List Screening — Verification that the purchaser and end-user are not listed on any international sanctions lists
• EUC Review — Validation of the authenticity and completeness of End-User Certificate documents

We reserve the right to refuse any inquiry or transaction without providing a reason.

4. Inquiry and Quotation

All inquiries are submitted through our RFI Form, following this process:

• RFI Submission — Purchaser completes and submits the RFI form
• Compliance Review — We complete the compliance review within 5-7 business days
• Technical Discussion — After NDA signing, initiate technical solution discussions
• Quotation and Solution — Provide customized solutions and pricing based on requirements
• Contract Signing — Sign the formal purchase contract upon mutual agreement

All quotations are based on our official written quotation documents and are valid only within their specified validity period.

5. Pricing and Payment

Pricing terms are specified in the formal quotation, typically including:

• Product Price — The price of the equipment or product itself
• Shipping and Insurance — International shipping costs and insurance (as per Incoterms)
• Customs Duties and Taxes — Import duties and related taxes to be borne by the purchaser
• Technical Training and Support — As applicable, executed per contract terms

Payment terms are specified in the signed purchase contract, typically via Letter of Credit (L/C) or Bank Transfer (T/T).

6. Delivery and Acceptance

Delivery terms are specified in the signed purchase contract, typically including:

• Delivery Timeline — Executed per the schedule specified in the contract
• Delivery Location — Typically the purchaser's designated port or destination
• Acceptance Criteria — Inspected and accepted according to the technical specifications specified in the contract
• Acceptance Period — The purchaser must complete acceptance within the agreed timeframe

7. Quality Assurance

We commit to:

• All products comply with relevant international quality standards
• Product quality and performance meet the technical specifications specified in the contract
• Providing after-sales technical support and spare parts supply as per contract terms

Warranty terms are specified in the signed purchase contract.

8. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages arising from improper use, operation, or maintenance of products
• We shall not be liable for any claims exceeding the total contract value
• We shall not be liable for delays or non-performance due to force majeure events including war, natural disasters, government actions, etc.

9. Confidentiality Obligations

Both parties agree to maintain the confidentiality of confidential information obtained during the course of cooperation, including but not limited to:

• Technical specifications, drawings, and design documents
• Business plans, quotation information, and procurement intentions
• EUC documents, government approvals, and authorization documents
• Contract terms and related negotiation information

Confidentiality obligations survive the termination of the contract.

10. Dispute Resolution

Any disputes arising from these Terms or related contracts shall be resolved through friendly consultation. If consultation fails, the dispute shall be submitted to:

• Applicable Law: The laws of the purchaser's country and international export control regulations
• Arbitration Institution: As specified in the contract's arbitration clause
• Jurisdiction: As specified in the contract's jurisdiction clause

11. Amendments

We reserve the right to update these Terms as necessary. Material changes will be communicated in advance via website announcement or email notification. Please check this page periodically for the latest Terms.

12. Contact Us

If you have any questions, please contact us:

• Email: contactus@ludusha.com
• PGP Public Key: Available upon request via email